Privacy Policy

Effective Date: January 1, 2026 | Last Updated: April 11, 2026

This Privacy Policy describes how Shanté Micah LLC and Good News AI (“we,” “us,” or “our”) collect, use, store, and protect information when you use our platform at app.goodnewsai.org and related services. We take your privacy seriously and are committed to being transparent about our data practices. This Privacy Policy does not apply to information collected by third parties, including any third-party websites or services that may be linked from our platform.

1. Information We Collect

Information You Provide Directly

Account information: Name, email address, and authentication credentials used to create and access your account
Profile data: Your name, title, company, website, LinkedIn/social URLs, biography, area of expertise, topic angles, credentials, results, previous media appearances, and communication preferences
Business context: Methodology, case studies, key results, brand narrative, and audience description you provide to generate pitch content
Pitch and outreach data: Pitches you generate, shows and publications you target, email subjects and bodies, and notes you add
Payment information: Billing address and payment method details are collected and processed by Stripe. We do not store your full credit card number on our servers.
Communications: Emails, feedback, and support requests you send to us

Information Generated by the Platform

AI-generated pitch letters, article outlines, research assessments, and show prep materials
Scoring and analysis of your pitches and profile
Research results for podcasts and publications you scout

Information Collected Automatically

Usage data: Features you use, actions you take, and frequency of use
Email activity: Whether emails sent through the platform were opened or replied to (tracked via our platform, not by reading your Gmail inbox)
Device and access data: IP address, browser type, operating system, device type, referring URLs, and access timestamps (collected for security and audit purposes)
Audit logs: Records of sensitive actions such as pitch approvals, email sends, and account changes

Gmail Integration Data

If you connect your Gmail account, we store OAuth tokens to send emails on your behalf. We access only the minimum permissions required: the ability to send emails (gmail.send scope). We do not read, index, or store the contents of your existing Gmail inbox.

Google API Services — Limited Use Disclosure

Good News AI's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, Good News AI:

Only uses Google user data (Gmail send capability and Calendar events) to provide and improve the user-facing features of the application
Does not use Google user data for serving advertisements
Does not use Google user data to train AI or machine learning models
Does not transfer Google user data to third parties unless necessary to provide user-facing features, comply with applicable laws, or as part of a merger/acquisition with prior user consent
Does not allow humans to read Google user data unless with user consent for security purposes, to comply with applicable law, or when data is aggregated and anonymized for internal operations

2. Cookies and Tracking Technologies

Cookies

We use cookies and similar technologies to recognize your browser, maintain your session, and remember your preferences. Cookies are small data files stored on your device. We use the following types of cookies:

Essential cookies: Required for authentication, session management, and core platform functionality. These cannot be disabled without losing access to the platform.
Functional cookies: Remember your preferences and settings to improve your experience.
Analytics cookies: Help us understand how the platform is used so we can improve it. This data is aggregated and anonymized.

You may configure your browser to refuse cookies, but doing so may prevent you from accessing certain features of the platform or may cause the platform to function improperly.

Web Beacons and Tracking Pixels

We may use web beacons (small electronic files) in emails sent through the platform to track whether emails have been opened and which links have been clicked. This data is used to measure the effectiveness of your outreach and improve platform features. We do not use tracking pixels for third-party advertising purposes.

Do Not Track Signals

We respect Do Not Track (“DNT”) signals sent by your browser. When we detect a DNT signal, we will not collect analytics data beyond what is essential for platform operation and security.

3. How We Use Your Information

Provide and operate the Good News AI platform and its features
Generate AI-powered pitch letters, research, and media prep materials using your profile data
Send emails on your behalf when you authorize us to do so via Gmail
Track your media outreach pipeline and follow-up cadences
Process payments and manage your subscription
Send transactional emails (welcome emails, payment confirmations, account notifications)
Improve the platform's features and user experience based on aggregated usage patterns
Detect, prevent, and investigate fraud, abuse, and security incidents
Communicate with you about your account, service updates, and support
Comply with applicable legal obligations

4. Marketing Communications

By creating an account, you may receive transactional emails related to your account and the platform (e.g., welcome emails, payment confirmations, feature updates). These are not marketing communications and cannot be opted out of while your account is active.

We may also send marketing communications about new features, promotions, or related products. You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us at support@shantemicah.com. Opting out of marketing emails does not affect transactional emails.

5. How We Share Your Information

We do not sell your personal information for monetary consideration. We share information only as follows:

Service Providers

We use the following third-party services to operate the platform. Each receives only the minimum data necessary:

Anthropic (Claude AI): Your profile data and context is sent to Anthropic's API to generate pitch letters, research, and content. Anthropic processes this data per their Privacy Policy.
Google (Gmail API): OAuth tokens and email send requests for authorized outbox functionality. Subject to Google's Privacy Policy.
Vercel: Hosts the platform infrastructure. Data may transit through Vercel's edge network.
Neon (PostgreSQL): Stores all platform data in an encrypted, cloud-hosted database.
Stripe: Processes payments and manages subscriptions. Subject to Stripe's Privacy Policy.
Clerk: Manages authentication and user sessions. Subject to Clerk's Privacy Policy.
Taddy: Provides podcast database search for the Scout feature. Podcast metadata only — no user data is shared with Taddy.
Resend: Sends transactional emails (welcome emails, notifications). Subject to Resend's Privacy Policy.
Kajabi: Manages subscriber sync for email nurture sequences.

Aggregated and Anonymous Data

We may share aggregated, anonymized data that cannot reasonably be used to identify you. This data may be used for research, analytics, or to improve our services. This sharing is not restricted by this Privacy Policy.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to detect or prevent fraud.

Business Transfers

If Good News AI is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.

6. Automated Decision-Making

Good News AI uses automated processing to score pitches, rate podcast shows (tier scoring), and generate content recommendations. These automated processes help improve the quality of AI-generated outputs and are used to enhance your experience on the platform. Automated scoring does not affect your access to platform features or your subscription status.

If you have concerns about automated decision-making, you may contact us at support@shantemicah.com to request a manual review of any automated decision that affects you.

7. Data Storage and Security

Your data is stored in a Neon PostgreSQL database with encryption at rest and in transit (TLS). Payment information is encrypted and processed by Stripe — we do not store full credit card numbers on our servers. We implement role-based access controls, audit logging of sensitive operations, secure server infrastructure behind firewalls, and regularly review our security practices.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. We encourage you to use a strong, unique password and to protect your account credentials.

8. Data Retention

We retain your data for as long as your account is active. If your subscription lapses or you request account deletion, we will retain your data for 90 days to allow for account recovery, then delete it permanently. You may request earlier deletion by emailing support@shantemicah.com.

Audit logs are retained for 24 months for security and legal compliance purposes. Payment records may be retained longer as required by tax and financial regulations.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to access: Request a copy of the personal data we hold about you
Right to correction: Request correction of inaccurate or incomplete data
Right to deletion: Request deletion of your personal data (“right to be forgotten”)
Right to portability: Request your data in a portable, machine-readable format
Right to restrict processing: Request that we limit how we use your data
Right to object: Object to certain processing activities, including direct marketing
Right to opt out of automated decision-making: Request manual review of automated decisions
Right against discrimination: We will not discriminate against you for exercising any of your privacy rights. Exercising your rights will not affect the quality of service you receive or the pricing of your subscription.
Gmail disconnection: Revoke Gmail access at any time from your Google account settings at myaccount.google.com/permissions

To exercise any of these rights, contact us at support@shantemicah.com. We will respond within 30 days. We may request verification of your identity before processing your request.

10. State Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

We do not sell your personal information for monetary consideration
You have the right to know what personal information we collect, use, and disclose
You have the right to request deletion of your personal information
You have the right to opt out of the sale or sharing of your personal information
You have the right to non-discrimination for exercising your privacy rights

Other U.S. State Privacy Laws

Residents of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia may have additional rights under their respective state privacy laws, including the right to:

Confirm whether we are processing your personal information
Access and obtain a copy of your personal data
Correct inaccuracies in your personal data
Delete your personal data
Obtain your data in a portable format
Opt out of targeted advertising, sale of personal data, or profiling

To exercise any state-specific privacy rights, contact us at support@shantemicah.com.

11. International Data Transfers

Good News AI is operated from the United States. If you access the platform from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the platform, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

For users in the United Kingdom or European Economic Area, we will ensure that any transfer of personal data is carried out in accordance with applicable data protection laws, including the use of appropriate safeguards such as standard contractual clauses where required.

12. Children's Privacy

Good News AI is not directed to children under 18 (or under 16 for UK residents). We do not knowingly collect personal information from anyone under these age limits. If you believe a child has provided us with personal information, contact us immediately at support@shantemicah.com and we will promptly delete the information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active subscribers of material changes via email or platform notification at least fourteen (14) days before they take effect. Your continued use of the platform after changes are posted constitutes acceptance of the revised policy. The “Last Updated” date at the top of this page indicates when this policy was last revised.

14. Contact Us

For privacy questions, data requests, or concerns:

Shanté Micah LLC
support@shantemicah.com

If you are not satisfied with our response to your privacy concern, you may contact your local data protection authority.